209 certified reviews (show all)

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      March, 17 2020 - Joan
Certified Review
I now go to a salon in my area Newburyport and they do not have any of this procedure implemented. Therefore I have cancelled my appointment with them. I commend your efforts and if I was in your area I would feel very comfortable with going to your salon. Great Job Kim
Services received :
  • Blowout with Kim
  • Color No blowdry with Kim
      March, 07 2020 - Angela
Certified Review
I had my first ever massage. This place and staff were clean, courteous, and professional. Joy was awesome and I will be back.
Services received :
  • Swedish Massage-60min with Joy
      March, 06 2020 - Joann
Certified Review
As always, Robin did a great job. I've gone to Robin for close to 20 years. She never disappoints! 5 stars for sure.
Services received :
  • Signature Pedicure with Robin
      March, 06 2020 - Michele
Certified Review
I enjoyed the most amazing facial with Roxana. She is amazing!
Services received :
  • Custom Facial Treatment 60mins with Roxana
  • Brazilian Bikini with Roxana
  • Underarm Wax with Roxana
      February, 22 2020 - Tricia
Certified Review
I had a prenatal massage with Ellen. I am 37weeks pregnant and found that Ellen was extremely sensitive to the amount of pressure she delivered and my comfort throughout the massage. I highly recommend Ellen.
Services received :
  • Expectant Mother Massage-60min with Ellen
      February, 09 2020 - Carmen
Certified Review
My first time at the Sanctuary, I experienced the into package with massage, facial & mani/pedi. Each practitioner was outstanding and I’m excited to rebook! The space is beautiful and staff friendly and accommodating. They are my new go to for some of personal care needs!
Could use an empty basket and small dish for clients to place clothing and jewelry especially when moving from room to room for services. Noise level in general including (crying child for 49 min!) was very high on Saturday in massage facial room.
Services received :
  • Swedish Massage-60min with Ellen
  • Custom Facial Treatment 60mins with Roxana
  • Mani & Pedi with Kelly
      January, 28 2020 - Debbie
Certified Review
Robin always gives a consistently wonderful facial. So relaxing and my skin feels and looks terrific!
Services received :
  • Custom Facial Treatment 60mins with Robin
  • Lip & Brow Wax with Robin
      January, 24 2020 - Katherine
Certified Review
Great 1st time experience! Can't wait to come back!!
Services received :
  • Brow Wax with Roxana
  • Acrylic Fill with Kelly
      January, 22 2020 - Terry
Certified Review
Sanctuary Spa makes you feel well cared about as soon as you enter until you leave. The people are friendly and emit a positive ambience that makes you feel glad that you chose be there. We all know we have many choices. I'm happy to have been rcommended to and to have chosen Sanctuary Spa for my hair care experience. Amy is a shining light and you want to be in her presence as she skillfully spends her time on you and making you look and feel beautiful:) So glad I found this lovely place. Terry
Services received :
  • Ladies Cut & Style with Amy
      November, 27 2019 - Monica
Certified Review
Message table was nice and warm
Therapist was late taking me in then finished message before allotted time was complete.
Services received :
  • Deep Tissue Therapy-90min with Joy

Contact Info

Sanctuary Salon & Day Spa

31 Hayward Street
Franklin, MA 02038


Hours of Operation

Mon : Closed
Tue : 09:00 AM - 09:00 PM
Wed : 09:00 AM - 09:00 PM
Thu : 09:00 AM - 09:00 PM
Fri : 09:00 AM - 06:30 PM
Sat : 08:00 AM - 04:00 PM
Sun : Closed